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Question  The lock says “unlocked,” but I still can’t open the door.   Answer  There are a variety of reasons why this might be happening. Here are three main reasons:  The lock's spindle was not ...

Question  How do I get started with the auto booking code feature? How do I set up the auto booking code?    Answer Please view these videos to learn how to set up the Auto Booking Code feature. To...

Question What does the Sifely User require to get started? Answer - A Sifely Account - Sifely locks that are connected to a Sifely Gateway   With these 2 requirements, you can get started experienc...

Question: Which property management services can Auto Booking Code connect to?    Answer Lodgify Airbnb Beds 24 Booking Sync Cloud Beds Escapia Guesty Guesty Pro only Hospitable Hostaway Hostfu...

Question:  What does the auto booking code feature do?  Answer: The Auto Booking Code feature automatically generates passcodes for your reservation from your PMS saving you time and making your gu...

Question:  How do you lock the Sifely O Smart Lock?   Answer:  There are a few ways that you can lock the Sifely O Smart Lock: Here is a list.    1. Lock using the app:  By pressing and holding the...

Question: How do I factory reset the Sifely-O Deadbolt?   Answer:  Follow these steps to factory reset your Sifely-O Deadbolt. (Note: Performing a physical reset will delete all data and settings o...

Question: How do I Calibrate the Sifely-O Deadbolt?   Answer: When calibrating the Sifely-O Deadbolt, it is essential to double-check that it was installed correctly, as it relates to the installat...

Question: What is the multi-function button on Sifely-O Deadbolt?   Answer: The new Sifely-O Deadbolt features a multi-function button, which allows you to perform various lock functions. Understan...

Question: How do I set the privacy mode on the Sifely-O Deadbolt?   Answer: First, one might ask, "What is Privacy mode?" Privacy mode is a setting that the Main Admin might use when he or she want...