General

Lockout Resources

• Lockout scenarios and recommended solutions
• The lock says "secure lock is on" when trying to unlocking using electronic methods
• Triggering Lock Alarm or System is lock.

General Questions

• How to improve fingerprint recognition on the Sifely Smart Lock?
• Cannot remotely unlock or lock your Sifely Smart Lock?
• How to find the Batch Number of your Sifely Smart Lock?
• How can I find my Order Number
• Lock Voice Prompts: What do they mean?
• How do I control my lock remotely?

See all 24 articles

FAQ

• What are the differences between the Sifely Smart Lock App and the Sifely (Original) App?

Policy and Warranty

• Sifely Return Policy
• Product Warranty
• Exchange Policy for Sifely Smart Locks
• Sifely Authorized Resellers