Jeff M

Question: Is there a port to power on the lock if the batteries fail? If so, where is it? Answer:On the top of the outside panel is a small cover tap that can be removed for inserting the physical ...

Question:How is the X model different than the S model? Answer:The main difference between these 2 is the material and fingerprint sensor's location. The Sifely S is made of a Zinc alloy and has a ...

Question:How do I change the lock language back to English? Answer:You can change the lock language to English by using this code on your lock keypad.*39#admincode#2#Below is some information on ho...

Question:Why is my Sifely X Smart Lock lock handle turning up? Answer:There is an installation issue. We recommend reinstalling the lock with the spindle according to how it is displayed in the pic...

Question:How do I reset the Sifely-X Smart Lock to factory settings? Answer:Follow these steps to reset your Sifely X Smart Lock. This will delete all data and settings on the lock. Note: If this l...

 QuestionHow do I use my fingerprint to open a Sifely-X Smart Lock? AnswerThe fingerprint sensor can be used on all of the Sifely Smart Locks except the Sifely-E Deadbolt. To add fingerprints, see ...

Question:How do I enter the passcodes on a Sifely-X Smart Lock? Answer:Touch the keypad to allow it to light up,  type in the passcode, and then hit the # symbol. For example 2680 + #If you have an...

 Question: Can the keys be duplicated?Answer: Due to the unique shape of the keys, these keys are difficult to duplicate to make copies of. Question: Can it be re-keyed?Answer: The Sifely X Smart L...

QuestionHow do I install the Sifely-X Smart Lock? AnswerPlease have look at this video tutorial on how to install and pair the Sifely-X Smart Lock.  If you have any questions, concerns or feedback;...

Question:How do I input a passcode on The Sifely-E Deadbolt? Answer: When unlocking the lock, enter the passcode +(Lock symbol)For example: 1234+(Lock symbol)