Question:
How do I factory reset the Sifely S Smart Lock (Blue Box Version)?
Answer:
Here are the steps for factory resetting the latest version of the Sifely-S Smart Lock
Step 1. Open the battery cover on the back panel. (it slides upward)
Step 2. Locate the reset button between the 2 screws (illustrated below)
Step 3. Press and hold the reset button for several seconds until you hear the lock voice say, "Please enter the initialization code."
Step 4. Release the button and enter 000# on the lock's keypad. (If "000# does not work, try 0000#)
If successfully entered, the lock should say "Deleting Administrator, Successful"
This means that the lock has been factory reset and is ready for pairing.
Note: If you performed a factory reset and still have the lock on your app, please follow this article to be able to pair the lock again to your app/account. How to remove an inaccessible lock?
If you have any questions, concerns, or feedback, please contact Sifely Customer Service via email cs@sifely.com or message us at sifely.com. Our CS team is available from Monday through Sunday 8:00 AM - 5:00 PM (PST/PDT)
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