What does the light status mean on Sifely gateways?
Device | Light status | Description |
Sifely Gateway (G2 Wireless) | Flashing Red and Blue light | Ready to pair/ waiting for connection |
Blinking Blue | Bluetooth connected successfully | |
Blinking Red | Not connected to Wi-fi network | |
Sifely Gateway (G3 Wired) | Flashing Red and Blue light | Ready to pair/ waiting for connection |
Blinking Blue | Bluetooth connected successfully | |
Blinking Red | Lost data connection |
Having issues connecting Gateway to your Sifely Smart Lock App?
Here is the article that may help you. (https://sifelyapppro.zendesk.com/hc/en-us/articles/38352603257499-Issues-with-connecting-Sifely-Gateway-to-Sifely-Smart-Lock-App)
If you have any questions, concerns, or feedback, please contact Sifely Customer Service via email at cs@sifely.com or message us at sifely.com. Our CS team is available from Monday through Sunday 8:00 AM - 5:00 PM (PST/PDT)
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