Sifely Gateway

Getting Started/ Best Practices

• How many locks can be paired to one Sifely gateway?
• Learn more about the LED indicator light status on Sifely Gateway.
• What is the difference between the 3 different gateways available in our shop (G2, G3 Wired, G3 POE)?
• Sifely Gateway network compatibility
• How do I set up a Sifely Gateway?

Troubleshooting Guide

• Sifely Gateway not connecting to the Sifely Lock on my App.
• Issues with connecting Sifely Gateway to Sifely Smart Lock App
• Why my Sifely Gateway shows offline?
• Why am I having issues pairing the gateway to my 2.4 GHz Wifi network?

Using/ Instructions

• How to find if you have a 2.4 GHz or 5 GHz wifi network?
• How to update/change wifi password for Sifely Gateway?

FAQ's

• Can I set up the Sifely gateway outdoors?
• What should I pair first, Lock or Gateway?
• Can I set up my Sifely Gateway through a website?
• Can I set up my gateway if my locks are somewhere else?
• What do I need to set up a gateway?
• Will the Sifely Gateway automatically reconnect to my wifi?

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