Jeff M

Question:Does Sifely Smart Locks work with a Bluetooth extender? Answer:Unfortunately, this lock does not work with a Bluetooth extender. When unlocking the door with the App, It is recommended tha...

Question:Are the Sifely Smart Locks fire rated? Answer:Our products have not been tested for fire rating and we do not have the certification for it at the moment. If you have any questions, concer...

Question:Is the Sifely Smart Locks compatible with Tuya / Smartlife? Answer:Unfortunately, this lock is not compatible with Tuya or Smartlife.If you have any questions, concerns or feedback; please...

Question:Can the inside handle be locked in order to childproof the lock? Answer:The inside handle does not lock. If the inside handle is turned, the lock will unlock.  If you have any questions, c...

Question:Will Sifely Smart Locks work with other gateway brand? Answer:No. The Sifely Smart Locks only work with the Sifely Gateway. If you have any questions, concerns or feedback; please contact ...

Question:Why is the spindle on my Sifely Smart Lock loose? Answer:When assembling the Sifely Smart Locks, the spindle (shaft) appears loose. This is not a defect; when the spindle is correctly alig...

Question:Does the Sifely Smart Lock work with Z Wave? Answer:Our locks do not work with  Z wave;  All of our Smart Locks are designed to work with Bluetooth. If you have any questions, concerns or ...

Question:Can I turn off the lock alarm function on the Sifely Smart Lock? Answer: Unfortunately, it is not possible to Turn OFF the Lock Alarm feature of the Sifely Smart Locks.See the related arti...

QuestionIs it possible to scan fingerprints remotely? Do I need to be near the lock to add fingerprints? Answer Currently, it is only possible to add a fingerprint when near the lock.See the relate...

QuestionDoes Sifely offer any bulk discounts on their products?   AnswerWe do offer bulk discounts on orders that reach the minimum order quantity. For more information,  please send an email with ...