
Jeff M
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Recent activity by Jeff M-
How do I reset the Sifely-E Smart Lock to factory Settings?
Question:How do I reset the Sifely-E Smart Lock to factory Settings? Answer:Note: If you have already paired your lock with your Sifely Smart Lock app, please follow these steps first. 1. Go to th...
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Will the Sifely-E Smart Lock fit my door?
Question:Will the Sifely-E Smart Lock fit my door? Answer:Here are the door dimensions that our lock is compatible with: Door thickness: 1 5/16” to 1 7/8” (33mm to 48 mm)Bore Hole Diameter: 2 ⅛” (5...
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Do you have a circular latch for Sifely E Smart Lock?
Question Do you have a circular latch for Sifely E Smart Lock? Can we have an inset latch type instead of a faceplate type? AnswerOur latches for the Sifely-E Smart Lock are not round. They come wi...
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How do I install the Sifely E Smart Lock?
Question:How do I install the Sifely-E Smart Lock? Answer:Here is a video tutorial for setting up this lock. If you have any questions, concerns or feedback; please contact Sifely Customer service ...
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What can I do if latch of the Sifely E Smart Lock (Deadbolt) will not fully retract or fully extend?
Question:What can I do if the Sifely E Smart Lock (Deadbolt) latch will not fully retract or fully extend? Answer:This requires reinstalling the lock. The problem is most likely related to the spin...
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Why is my Sifely E Deadbolt doing the opposite?
Question:Why does my Deadbolt only work with a key? Why is my lock doing the opposite?Did I install the Sifely-E Deabolt incorrectly? Answer: This could be a calibration issue, and it will require...
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Issues pairing my Sifely E Smart Lock with the App.
QuestionMy lock is not connecting to my app when pairing. Why can't I pair my phone to the app?AnswerIf it is new lock, perform the following steps to help pair the lock. Restart your smart phone. ...
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Why my Sifely E Smart Lock is beeping multiple times when trying to unlock?
Why is my lock beeping multiple times when I lock and unlock it? The lock is beeping multiple times and the lock symbol on the keypad is blinking red. AnswerSee video for reference. The multiple b...
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Using Cards/ Fobs for Sifely E Smart Lock
QuestionHow do you use the included fobs with the Sifely E Smart Lock? How are fobs programmed? AnswerOlder versions of the Sifely E Smart Lock do not support fobs. The Sifely E Smart Locks that ca...
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Key related questions for Sifely E Smart Lock
QuestionsCan the Sifely E Smart Lock be rekeyed? Can the keys be copied/duplicated? Can I order extra keys? AnswerThe Sifely E Smart Lock uses the KW1 keyway. It cannot be rekeyed. The keys for t...