Jeff M

For the latest version of Sifely S Smart lock Pro (Blue and White box), we have intruduce a new feature, which is “Privacy Mode”. The Privacy Mode feature on the Sifely S Smart lock is a security f...

Sharing feedback through the app helps our developers easily track unexpected behavior in the App, especially for bugs and glitches in our system, and ensure that they will receive correct informat...

Most codes can be generated remotely. This means that you can just use your app and the code will be available for use. Codes will need to be entered first and then followed by # on the keypad or t...

Sifely Smart Locks are designed to make home or business security more convenient with keyless entry, remote access, and easy management through the Sifely Smart Lock App. If you have multiple Sife...

Unlock notifications provide real-time alerts when your Sifely lock is accessed, helping you monitor activity for added security. Follow these steps to enable this via Monitor and Alert feature in ...

Transferring a Sifely gateway to another Sifely Smart Lock App account is useful when you want to move control of the smart lock system from one user to another. For example, you might sell or tran...

The “Move Faulty/ Damaged Lock to Trash” feature is now available for the latest version of the Sifely Smart Lock App, v2.1.0.If you no longer have access to a lock and want to remove it from your ...

Question: How do I share app access with my family, relatives, friends, or others? Can someone else use their Sifely app on my lock? Can more than one person control the lock with their phone?Answe...

Scenario 1: If you forgot your password and you are not logged into the Sifely Smart Lock App, follow these steps:Step 1: Under login page, Tap on “Forgot Password?”  Step 2: Fill out the needed in...

We introduce a new feature in the Sifely Smart Lock App called "Events" where the host (Lock owner) can easily manage the guest access by sharing with them the link to the created events, and the g...