Jeff M

Adding fingerprints to your Sifely Smart Lock is a quick and secure way to grant access. This process requires you to be near the lock, as it involves both the app and the lock itself. Make sure yo...

Question: What is the “Template” option with regard to sharing passcodes? Answer The template feature aims to streamline the sharing of passcodes. It offers users the choice to either utilize the d...

Exciting Updates: Sifely’s New Brand Color & Lock Interface!We’re making some exciting changes at Sifely!  As part of our commitment to innovation and improving user experience, we are making the f...

There are three Permission Levels that define the actions each user type can perform.Super admin (Lock owner)Super admin is the account that first added/ paired the Sifely Smart lock to their Sifel...

Question:Why is it important that you know your Admin Passcode?Answer:The admin passcode serves as the primary passcode for your Sifely lock. It can be used to unlock the lock and perform functions...

Question: Viewing passcode sharing records.Answer:On the Records page, you will see the list of Passcode records you shared via SMS or Email.The date when the share passcode was sentRecipient phone...

Question:How do I register an account on the Sifely Smart Lock App? Answer: Your Sifely App account is the key to access all the features and settings of your Sifely smart lock products from anywhe...

Question:How do you delete an account from the Sifely Smart Lock App? Answer:Here are the instructions on how to delete your Sifely app account. Note: Before deleting your Sifely App account, ensur...

Question:How do I transfer my locks to another Sifely Smart Lock App account? Answer:Using this function will transfer one lock or multiple locks to another Sifely Smart Lock account. All passcodes...

Question:How do I  delete a lock from my Sifely Pro app? Answer:Sifely smart locks offer an efficient way to manage access to your home or office. However, there may be situations where you need to...