Authentication login lets you access your Sifely App faster and more securely than typing your email and password every time. Instead of repeatedly entering text credentials, you can use your Fingerprint or Face ID (depending on your device) to authenticate your identity instantly.
Note: Before enabling the authentication login in Sifely, make sure your phone’s biometric features (Face ID / Fingerprint) are already enabled in your device settings first.
- iOS users: Enable Face ID or Touch ID under Settings > Face ID & Passcode / Touch ID & Passcode > Other Apps > Enable Sifely App to use Face ID.
- Android users: Register at least one fingerprint or face ID recognition under Settings > Security & Privacy > Biometrics > Fingerprint or Face ID
How to enable the authentication login in the New Sifely App:
Step 1: Open the New Sifely App.
Step 2: Tap login and Enter your Sifely Account username and Password.
Step 3: Enable the toggle button for “Enable Biometrics Authentication Login”.
Step 4: Tap the login button.
Step 5: Test it out:
Log out and close the App, then reopen it. You should be prompted to use your fingerprint or Face ID to log in to your Sifely App.
If you have any questions, concerns or feedback; please contact Sifely Customer service via email cs@sifely.com or message us at sifely.com. Our CS team is available from Monday to Sunday 8 am to 5 pm (PST)
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