Jeff M

Question My lock is still paired to a previous admin; the admin was terminated but still has it paired to his or her account. It will not allow me to do a factory reset because the reset button is ...

Question What is the default code?Why is the default code not working anymore? Answer​The default passcode for Sifely Smart Locks varies by model and is only valid before the lock is paired with th...

Question:How do I share passcodes via SMS/ Email on the Sifely Smart Lock App? Answer:On the Sifely Smart Lock App, we have added a new feature where you can share passcodes via SMS or email.Step 1...

Adjusting the text size on your smartphone will help you to view all the options of the Sifely App interface. Whether you have an iPhone or an Android device, here's how you can minimize the text s...

The Sifely Gateway enhances the functionality of your Sifely Smart Lock by enabling remote access and real-time updates. Once the gateway is paired with the Sifely Smart Lock App, it will automatic...

Sifely smart locks offer a convenient and secure way to manage access to your home or property. One of the key features is the ability to add fobs or cards, providing a physical method of unlocking...

Adding fingerprints to your Sifely Smart Lock is a quick and secure way to grant access. This process requires you to be near the lock, as it involves both the app and the lock itself. Make sure yo...

Question: What is the “Template” option with regard to sharing passcodes? Answer The template feature aims to streamline the sharing of passcodes. It offers users the choice to either utilize the d...

Exciting Updates: Sifely’s New Brand Color & Lock Interface!We’re making some exciting changes at Sifely!  As part of our commitment to innovation and improving user experience, we are making the f...

There are three Permission Levels that define the actions each user type can perform.Super admin (Lock owner)Super admin is the account that first added/ paired the Sifely Smart lock to their Sifel...